Welcome to Soul.com! Your privacy and security are our top priorities, and we are committed to protecting the personal information you share with us. This Privacy Statement outlines how we collect, use, and safeguard your data. By using our website, you agree to the terms of this Privacy Statement.
1. Introduction
At Soul.com, we believe in the power of community and connection. We are dedicated to creating a safe and welcoming environment for our global users. Protecting your privacy is integral to our mission, and we handle your personal information with the utmost care and integrity.
2. Information
We collect personal information that you voluntarily provide to us when you:
  • Register for an account
  • Subscribe to our newsletter
  • Participate in our forums or community discussions
  • Purchase our products or services
  • Contact our support team
The types of personal information we collect may include:
  • Name
  • Email address
  • Phone number
  • Payment details
  • Demographic information
We also collect certain information automatically when you visit our site, including:
  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you view on our site
  • Date and time of your visit
3. How We Use Your Information
We use the information we collect to:
  • Provide and manage your account
  • Process your transactions
  • Communicate with you, including sending newsletters and promotional materials
  • Personalize your experience on our site
  • Improve our website and services
  • Respond to your inquiries and support requests
  • Conduct research and analysis to enhance our community
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:e use the information we collect to:
  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
5. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and we use encryption technologies to protect your information during transmission. We also regularly review our security practices to ensure the ongoing integrity of our systems.
6. Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our site.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information.
  • Objection: You can object to the processing of your personal information.
  • Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Soul.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.
9. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Statement on our website and updating the effective date at the top of this page. Your continued use of our website after any changes to this Privacy Statement constitutes your acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:

Email: office@soul.com
Mailing Address:
One Soul Community Cooperative U.A.
Stationsplein 45 133.D2
3013AK Rotterdam
The Netherlands

Thank you for being a part of the Soul.com community. Your trust is important to us, and we are committed to safeguarding your privacy every step of the way.